The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.

Shipping & Returns

Return Instructions

Changed your mind about an item? No problem. Returns are accepted for items in like-new condition to the OKC corporate office address listed below within 30 days from the purchase date. 

There are two ways to notify us of your return request:

1. Fill out the lower portion of the packing slip you received with your order and insert it with your item(s) in your return box.


2. Log in to your account to request the return via the Returns menu.

Mail your item(s) back to us in their original packaging to:

Museum of the Bible 
ATTN: Online store returns
7507 SW 44th Street 
Oklahoma City, OK 73179

Once we have received your returned item(s), we will initiate a refund to your credit card (or original method of payment) for the price you paid for the item, less any discounts applied. You will receive the credit within 7 - 10 business days, depending on your card issuer's policies. **We are unable to cover return shipping costs or to refund shipping costs from the original order. For additional information, please contact us at

Damaged Order

If your order was damaged in shipping, please contact us within 5 days of delivery for assistance and we will arrange for a replacement to be sent to you. Call or email us at

Return Policy

Items may be returned for a refund within 30 days from the date of purchase to the OKC corporate office address listed above. To be eligible for a return or exchange, your item must meet the following criteria:

  • Unused or like-new condition
  • Receipt or proof of purchase
  • Post marked within allotted time frame stated above


NOTICE 03/26/2020: 

Dear Customers,
Due to the circumstances with coronavirus (COVID-19), Museum of the Bible is taking steps to ensure the health and safety of employees, visitors and gift store customers. Due to the closures of non-essential businesses in Oklahoma City, our warehouse is temporarily closing until mid-April. We are closely monitoring these circumstances and will adjust our plans accordingly. Please be assured we will resume our shipping activities as soon as possible. In the meantime, we thank you for your understanding and patience. If you have any questions, I encourage you to please contact our customer service department at 866.430.MOTB or, and someone from our staff will respond promptly. We look forward to serving you in the near future.

We know you want to receive your product as soon as possible, so we make every effort to ship your item within 1 business day. If you would like to adjust or cancel your order, please call customer service. If your order has not been shipped, we will immediately refund your payment. If your order has shipped, we will process your return when we receive the item(s) back from you.

We will ship your product using the most cost-effective and dependable method available via UPS or USPS. All orders must be paid in full before the item is shipped. 

Our current promotion includes the following shipping options within the United States:

Free Shipping

The total of the products (including any discounts) in the shopping cart at checkout must be equal to or greater than $59.00.  Note:  Sales tax is not included in the product total.

Your order will ship within 1 business day.  You can expect delivery within 5 to 7 business days.

Standard Shipping

If the total amount of the products (including discounts) in your shopping cart at checkout does not exceed $58.99, you may select our standard shipping option for $7.99. Note:  Sales tax is not included in the product total.

Your order will ship within 1 business day.  You can expect delivery within 5 to 7 business days.

Expedited Shipping

All orders placed in our store are eligible for expedited shipping at a cost of $19.99. 

Your order will ship within 1 business day.  You can expect delivery within 2 to 3 business days. 

International Shipping

Currently, the Museum of the Bible Store can only ship orders to the United States. We are hoping to be able to fulfill international orders in the near future.